So you're in the process of creating your account in Upper Hand and you come across the option to choose what type of account you will be creating. You see the option "I'm a parent/guardian who will be purchasing for a participant" and a question pops into your head, "How do I create an additional profile?" Well, if you're looking for answers, you've come to the right place!
This article will give you a few scenarios to help you determine if you'll need one or more profiles.
I'm an Athlete
As an athlete, there's no need to create an additional profile. Just select "I'm the Participant" and you'll skip this extra step and get on with scheduling your training!
I'm a Parent Registering My Child/Children
To make it easy to register your child, or multiple children, for training you'll need each child to have their own individual profiles.
Just enter their name, date of birth, and gender. This makes it easier at checkout, so you can put your child's name down as the one attending events, camps, clinics, or lessons.
If you have multiple children this makes it easier to buy lessons in bulk and then assign certain children to specific dates and times!
At the bottom of the creating a profile page, there is a box you can click on to allow your child to have their own log in. Based on your discretion, you can enable this separate login for your child by entering an email address and clicking "Enable Separate Login for Profile." This will allow your child to login and view training that has been booked. (We typically recommend this feature to children above the age of 16.)
After this is complete, you will be able to register for training!
Need help creating a profile? Click the green button to email our Customer Success Team at firstname.lastname@example.org!