Did you sign up for a session and then remember you have something else going on at that time? Did you sign up for a session and then woke up sick that day? This article will walk you through how to cancel your session and reschedule it for another time!

Note: This article is only for open booking events. If you are trying to cancel and reschedule a fixed event like a camp or clinic, you will have to contact your coach!

Cancelling a Session

  1. Log into your Upper Hand account and navigate to the specific event that you are inquiring about. 

2. Clicking the X next to the session you want to cancel, will cancel that session. The credit will be given back to you so you will be able to schedule it for a later date. 

Tip: When you cancel a session, your schedule remaining will increase by one.
 

Rescheduling a Lesson

Rescheduling a lesson works the same was as it would if you were scheduling your remaining lessons. 

  1. Log into your Upper Hand account and navigate to the specific event that you are inquiring about. 
  2. Click on Schedule Remaining. A side bar will pop out where you can reschedule your session and schedule your remaining sessions. 
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